Contact our drainage team

Call us for immediate support or send your details and we'll call back quickly.

Email: contactus@edinburghdrainunblocker.co.uk

Address: 7 Exchange Crescent, Conference Square, Edinburgh, EH3 8AN

Hours: 24/7 emergency response

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Find us

Areas we cover across Edinburgh and the Lothians

Our engineers cover all of Edinburgh and the Lothians, from the city centre and Leith to Musselburgh, Dalkeith, Livingston, Corstorphine, Morningside, Portobello, and Bonnyrigg. Whether you live in a Georgian townhouse, a traditional tenement, or a modern family home, we can reach you quickly. We work with homes and businesses of all sizes, from a single blocked sink to drainage networks serving multi-unit buildings.

Business hours and availability

Standard appointments run Monday to Saturday, 8am to 6pm. For planned work like CCTV surveys or maintenance jetting, we offer flexible slots including early mornings and weekends. For urgent issues such as flooding or sewage backup, our emergency team is available 24/7, 365 days a year, including bank holidays. Emergency calls go straight to our dispatch team, not a call centre.

Drainage emergency?

If you have flooding, sewage backing up, or any drainage failure that risks your health or property, call us straight away. Our emergency engineers carry pumping gear, jetting equipment, and repair materials. They are available around the clock. Do not wait — the sooner we arrive, the less damage your property will suffer.

Call 0131 225 6612 now

What to tell us when you call

Having these details ready helps us dispatch the right engineer with the right equipment, giving you the fastest possible resolution:

✓ The type of problem you are experiencing — blocked drain, slow drainage, flooding, bad smell, or sewage backup
✓ Which fixtures are affected — toilet, sink, bath, shower, external drain, or manhole
✓ Your property type — house, flat, tenement, bungalow, or commercial premises
✓ Whether the issue is inside the property, outside, or both
✓ How long the problem has been occurring and whether it is getting worse
✓ Your postcode, so we can provide an accurate response time estimate

Frequently asked questions

How quickly will you respond after I get in touch?

For online form submissions, we aim to call you back within 30 minutes during business hours. For phone enquiries, you speak to our team immediately. Emergency callouts are dispatched straight away, with engineers typically arriving within 60 to 90 minutes across Edinburgh and the Lothians.

Do you charge for callouts or quotes?

No. We never charge a call-out fee. Our engineer will assess the situation on site and provide a clear, fixed-price quote before any work begins. You only pay if you choose to go ahead with the work.

What areas do you cover?

We cover all of Edinburgh and the Lothians including Edinburgh, Leith, Musselburgh, Dalkeith, Livingston, Corstorphine, Morningside, Portobello, Bonnyrigg, and all surrounding neighbourhoods. If you are unsure whether we cover your area, call us and we will confirm.

Explore our drainage services

Not sure which service you need? Browse our full range of drainage services in Edinburgh, from blocked drain clearance to CCTV drain surveys and 24/7 emergency callouts.

We cover all areas across Edinburgh and the Lothians. Read our drainage FAQs or visit our advice blog for practical tips on preventing drainage problems.